Shipping Policy

At Eazy Dresses, we aim to prepare and dispatch your order as quickly as possible. Please read the information below before placing your order.

UK Delivery

Orders are normally processed and dispatched within 1–3 working days after your order has been placed.

Working days are Monday to Friday, excluding UK bank holidays.

Once dispatched, your order will be sent using the delivery service selected or stated at checkout. Delivery times shown at checkout are estimates and begin from the date your order is dispatched, not the date the order is placed.

During busy periods, sales, new launches, Ramadan, Eid and other peak periods, processing or delivery may take slightly longer than usual.

Shipping Costs

Shipping charges are displayed at checkout before payment is completed.

Any free-delivery promotions, where offered, will be subject to the terms shown at the time of purchase.

Tracking Your Order

Where tracking is available, tracking details will be provided once your order has been dispatched.

Please allow some time for the tracking information to update after receiving your dispatch notification.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please check your address carefully before completing your purchase.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered the dispatch process.

If an order is returned to us because an incorrect or incomplete address was provided, additional postage charges may apply if you would like the order to be sent again.

Delayed Orders

Occasionally, deliveries may be delayed due to circumstances outside our control, including courier delays, severe weather, seasonal demand or other disruptions.

If your parcel has not arrived within the expected delivery timeframe, please check your tracking information first and then contact us if you require further assistance.

Parcels Marked as Delivered

If your tracking shows that your parcel has been delivered but you cannot locate it, please check around your property, any designated safe place and with neighbours or other members of your household.

If you are still unable to locate your parcel, please contact us as soon as possible so that we can assist you and, where appropriate, raise an enquiry with the delivery provider.

Lost or Misdelivered Parcels

If tracking indicates that a parcel has been lost or delivered to an incorrect location, please contact us so that we can investigate the delivery with the courier.

We may ask you to provide information to assist with the investigation.

Your statutory consumer rights are not affected by this policy.

Returned to Sender

If a parcel is returned to us because delivery could not be completed, we will contact you once it has been received back.

Where the return was caused by an incorrect or incomplete address supplied by the customer, or where delivery was not accepted or collected, a new shipping charge may be required before the parcel can be resent.

International Delivery

Where international delivery is available, delivery times vary depending on the destination and courier.

Customers may be responsible for any applicable customs duties, import taxes or local charges imposed by the destination country. These charges are not included in our delivery charges unless expressly stated at checkout.

International deliveries may also be subject to customs delays that are outside our control.

Order Changes & Cancellations

We begin processing orders as quickly as possible. If you need to change or cancel an order, please contact us immediately.

We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once an order has been processed or dispatched.

Contact Us

If you have any questions regarding the delivery of your order, please contact Eazy Dresses and include your order number so that we can assist you as quickly as possible.

Eazy Dresses
Operated by Blue Carriage Limited
United Kingdom

Last updated: September 2026